FAQ
For UK orders over £50, there is no postage charge. For UK orders under £50, there will be a £3.50 postage charge.
For international orders, once through to checkout with your products, you will see the different postage options available. For more information, contact us via 0330 088 3135 or support@approvedvitamins.com. Please note that there may be an additional postage fee if your order is over 2 kg in weight.
We aim to dispatch orders within 24 hours of ordering, so you should receive your order to a UK address within 2-3 working days. Most UK orders are sent out the same day and delivered the next working day.
If you are in the UK and have not received your order after 7 working days, please contact us via 0330 088 3135 or enquiries@approvedvitamins.com
Delivery times for orders being sent internationally vary by destination and obviously depend on the transit time of our service provider.
We do ship internationally to all countries besides the United States and Australia.
If you have any questions regarding international shipping, please contact us via 0330 088 3135 or enquiries@approvedvitamins.com.
Provided that it is within 30 days of your order, the product is unopened and with a sufficient expiry date, you can return your product to us with a note of your order ID and an explanation of the reason for your refund request to the following address:
Returns
Unit 2&3 Bazaar Street
Castle Works
Salford
M6 6GS
Once we receive the item, we will then issue you with a refund.
If you wish to make an order over the phone, please call us on 0330 088 3135 and let us know what products you would like to order.
We can't take orders via email.
You can use any debit or credit card or you can pay with PayPal.
If you choose to pay with PayPal, you will be redirected to the PayPal websites after checkout. There you will have the option to pay for your order either using your PayPal account or using your bank card.