How can we help you?
Please firstly check that you received both an order confirmation and payment receipt for your order. If you have not received both your confirmations, please contact us via 0330 088 3135 or firstname.lastname@example.org
If you have not received your order to your UK address within 7 working days, please contact us via 0330 088 3135 or email@example.com.
International orders can take longer, please check your tracking information or contact us if you have any issue.
Provided that it is within 30 days of your order, the product is unopened and with a sufficient expiry date, you can return your product to us with a note of your order ID and an explanation of the reason for your refund request to the following address:
Once we receive the item, we will then issue you with a refund.
Talk to a human via 0330 088 3135 or email us at firstname.lastname@example.org
Still Need Help?
If you have any questions you can chat to our support team by clicking on the chat icon in the bottom-right corner of the screen. If we aren't online when you send the message we will reply to you via email.
If you don't want to chat with us you can send us a message using the chat box in the bottom-right corner of the screen and we will reply to you via email. You don't need to stick around to chat live. Alternitivly you can email is at email@example.com